# Payouts & Refunds

With the payouts & refund feature, you can initiate a payout or refund to your customer. You just need to send us a list of transactions with respective payout & refund information via API and we will provide you a SEPA pain file that can easily be further processed by your bank.\
In contrast to a refund, a payout can be executed to any amount required. A refund, however, cannot exceed the amount of the original transaction.\
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**Preconditions for using payouts & refunds:**

* The transaction related to the payout or refund transaction was processed via XS2A.pay&#x20;
* Recon Payment Platform feature is activated

**How does it work:**

1. You send a list with the respective payout & refund information (transaction ID, amount, transaction type refund or payout) via API
2. Tink Germany checks the list
3. Tink Germany provides a pain 001.001.03 file with the payer and payee information taken out of the original transaction and the payout & refund information of your list via API
4. Take the pain file and further process and authorise it at your bank

{% embed url="<https://docs.xs2a.com/swagger/>" %}


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