> For the complete documentation index, see [llms.txt](https://guide.xs2a.com/xs2a/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.xs2a.com/xs2a/customer-cockpit/vincent/last-errors.md).

# Last Errors

"Last Errors" section in your cockpit helps you tracking the performance of your business. Just use the different filters, like date range, to narrow your search. 

![Select "Statistics" and "Last Errors"](/files/d4lmIxMZsg0xAHFHvVkQ)

![Set filter details to search for last errors](/files/nrgahGaRsIXpo38dT943)

You will then get a summary of all found results split up into different error messages. 

Possible Error Codes could be:

| Error Code                        | Error Description                                                                              |
| --------------------------------- | ---------------------------------------------------------------------------------------------- |
| accounts\_failed                  | technical error during retrieving the accounts                                                 |
| age\_verification\_not\_confirmed | age verification check failed/not confirmed                                                    |
| authorized\_person                | access by an authorized person is not permitted                                                |
| balance\_failed                   | technical error while getting account balance                                                  |
| bank\_code\_unknown               | provided BIC/BLZ is unknown/not valid                                                          |
| client\_aborted                   | user aborts process                                                                            |
| client\_not\_started              | error caused by customer, e.g. like session started to early                                   |
| country\_id\_invalid              | user entered  wrong country id                                                                 |
| init\_failed                      | (temporary) technical error caused by the bank                                                 |
| login\_blacklisted                | account in the users banking is blacklisted                                                    |
| login\_failed                     | login to bank account failed, probably caused by wrong credentials                             |
| login\_next\_failed               | login to bank account failed, probably user selected wrong second factor authentication method |
| max\_login\_tried                 | user reached max of login attempts                                                             |
| max\_tan\_tries                   | user reached max of tan attempts                                                               |
| no\_compatible\_accounts          | no compatible accounts to the product found                                                    |
| none                              | process aborted                                                                                |
| no\_transports\_found             | no compatible API to the requested bank found, probably incorrect entry                        |
| pinned\_holder\_not\_found        | the requested holder could not be matched                                                      |
| pinned\_iban\_not\_found          | the requested IBAN could not be matched                                                        |
| pp\_not\_checked                  | user did not agree with our privacy policy                                                     |
| security\_setting\_rejection      | declined by our fraud prevention centre                                                        |
| session\_expired                  | session expired                                                                                |
| standing\_orders\_failed          | standing order accounts could not fetch                                                        |
| tan\_failed                       | wrong TAN                                                                                      |
| tan\_method\_not\_allowed         | requested tan method is not available                                                          |
| tech\_error                       | technical error on bankside                                                                    |
| testmode\_error                   | valid bank accounts can not be used in test mode                                               |
| token\_mismatch                   | technical error while identifying the users security token                                     |
| transaction\_failed               | technical error while setting the payment                                                      |
| turnovers\_failed                 | technical error while requesting account transactions                                          |
| tx\_rx\_iban\_equal               | source and destination IBANs are equal                                                         |
| validation\_failed                | validation failed/ (user didn’t enter any credentials)                                         |
| wrong\_tan                        | wrong TAN                                                                                      |