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  1. Customer Cockpit
  2. Overview

Last Errors

https://manage.xs2a.com/reports/last_errors

PreviousSuccessful transactionsNextHow to go live

Last updated 2 years ago

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"Last Errors" section in your cockpit helps you tracking the performance of your business. Just use the different filters, like date range, to narrow your search.

You will then get a summary of all found results split up into different error messages.

Possible Error Codes could be:

Error Code

Error Description

accounts_failed

technical error during retrieving the accounts

age_verification_not_confirmed

age verification check failed/not confirmed

authorized_person

access by an authorized person is not permitted

balance_failed

technical error while getting account balance

bank_code_unknown

provided BIC/BLZ is unknown/not valid

client_aborted

user aborts process

client_not_started

error caused by customer, e.g. like session started to early

country_id_invalid

user entered wrong country id

init_failed

(temporary) technical error caused by the bank

login_blacklisted

account in the users banking is blacklisted

login_failed

login to bank account failed, probably caused by wrong credentials

login_next_failed

login to bank account failed, probably user selected wrong second factor authentication method

max_login_tried

user reached max of login attempts

max_tan_tries

user reached max of tan attempts

no_compatible_accounts

no compatible accounts to the product found

none

process aborted

no_transports_found

no compatible API to the requested bank found, probably incorrect entry

pinned_holder_not_found

the requested holder could not be matched

pinned_iban_not_found

the requested IBAN could not be matched

pp_not_checked

user did not agree with our privacy policy

security_setting_rejection

declined by our fraud prevention centre

session_expired

session expired

standing_orders_failed

standing order accounts could not fetch

tan_failed

wrong TAN

tan_method_not_allowed

requested tan method is not available

tech_error

technical error on bankside

testmode_error

valid bank accounts can not be used in test mode

token_mismatch

technical error while identifying the users security token

transaction_failed

technical error while setting the payment

turnovers_failed

technical error while requesting account transactions

tx_rx_iban_equal

source and destination IBANs are equal

validation_failed

validation failed/ (user didn’t enter any credentials)

wrong_tan

wrong TAN

Select "Statistics" and "Last Errors"
Set filter details to search for last errors