Last Errors

https://manage.xs2a.com/reports/last_errors

"Last Errors" section in your cockpit helps you tracking the performance of your business. Just use the different filters, like date range, to narrow your search.

You will then get a summary of all found results split up into different error messages.

Possible Error Codes could be:

Error Code

Error Description

accounts_failed

technical error during retrieving the accounts

age_verification_not_confirmed

age verification check failed/not confirmed

authorized_person

access by an authorized person is not permitted

balance_failed

technical error while getting account balance

bank_code_unknown

provided BIC/BLZ is unknown/not valid

client_aborted

user aborts process

client_not_started

error caused by customer, e.g. like session started to early

country_id_invalid

user entered wrong country id

init_failed

(temporary) technical error caused by the bank

login_blacklisted

account in the users banking is blacklisted

login_failed

login to bank account failed, probably caused by wrong credentials

login_next_failed

login to bank account failed, probably user selected wrong second factor authentication method

max_login_tried

user reached max of login attempts

max_tan_tries

user reached max of tan attempts

no_compatible_accounts

no compatible accounts to the product found

none

process aborted

no_transports_found

no compatible API to the requested bank found, probably incorrect entry

pinned_holder_not_found

the requested holder could not be matched

pinned_iban_not_found

the requested IBAN could not be matched

pp_not_checked

user did not agree with our privacy policy

security_setting_rejection

declined by our fraud prevention centre

session_expired

session expired

standing_orders_failed

standing order accounts could not fetch

tan_failed

wrong TAN

tan_method_not_allowed

requested tan method is not available

tech_error

technical error on bankside

testmode_error

valid bank accounts can not be used in test mode

token_mismatch

technical error while identifying the users security token

transaction_failed

technical error while setting the payment

turnovers_failed

technical error while requesting account transactions

tx_rx_iban_equal

source and destination IBANs are equal

validation_failed

validation failed/ (user didn’t enter any credentials)

wrong_tan

wrong TAN

Last updated