> For the complete documentation index, see [llms.txt](https://guide.xs2a.com/xs2a/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.xs2a.com/xs2a/customer-cockpit/vincent/contact-our-support.md).

# Contact our Support

Manage all your questions with our "support" functionality in your cockpit. Here you will get an overview of all of your questions including your current status and details. 

You can also easily contact us by creating a new ticket. It is always very important for us to get as many details as possible from you to reply to you quickly.

![](/files/Zmgy4jgugPBlGP1mIQWI)


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guide.xs2a.com/xs2a/customer-cockpit/vincent/contact-our-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.