Manual Recon OnlineÜberweisen
Manual Reconciliation Feature by CSV file
Last updated
Manual Reconciliation Feature by CSV file
Last updated
If your reconciliation account is not located in DE or AT, we offer a manual reconciliation by CSV file as an alternative.
To be able to determine the status of the payment, you need to upload a CSV/TXT file that contains your payments taken out of your system or your account statement with the following structure:
Header: booking_date; purpose; amount; currency
Values are separated by semicolon:
<value1>;<value2>;<value3>
The booking_date needs to be specified as follows:
DD. MM. YYYY or M/D/YYYY or DD/MM/YYYY
The manual reconciliation can be performed only for transactions not older than 30 days.
After having successfully reconciled the payments, the status is updated. You will receive the information about the updated status by email attachment, too.
Please be aware that we are informing you about the status as described below:
received: payment was found on the CSV file
loss: payment could not be found after >= 4 working days + Saturday + Sunday of the last booking_date mentioned on the CSV file.
Here you will find the upload possibility in your OnlineÜberweisen customer cockpit.
An overview of the uploaded files and their processing status is found here.