Automatic Recon OnlineÜberweisen
Automatic Reconciliation Feature
The payment reconciliation functionality can be used by all customers who use the OnlineÜberweisen product.
The status of each payment is checked up to four times a day on bank working days on the provided recipient account and adjusted if necessary. You will be informed about each status changes automatically. Additionally, if you wish to track your payments manually you can log in to the Customers Cockpit and check the overview displayed here.
Please be aware that we are informing you about the status as described below:
none: payment was initiated but not found on the recipient account
received: payment was found on the recipient account
loss: payment could not be found after >= 5 working days on the recipient account
Here you can enter the corresponding recipient account via our customer Cockpit for the automatic reconciliation of incoming payments.
OnlineÜberweisen reconciliation feature can only be used with corresponding recipient account located in Germany or Austria.
Navigate to Settings --> Recipient account (Empfänger-Konto)
2. Deposit the recipient account for incoming payments
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